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.ref-link:hover{color:#40a9ff;text-decoration:underline}.references[data-v-1072e1dc]{margin-top:12px;padding-top:12px;border-top:1px solid var(--ops-border)}.references-section[data-v-1072e1dc]{margin-bottom:10px}.references-section[data-v-1072e1dc]:last-child{margin-bottom:0}.references-title[data-v-1072e1dc]{font-size:12px;color:var(--ops-text-secondary);margin-bottom:6px}.references-list[data-v-1072e1dc]{display:flex;flex-wrap:wrap;gap:6px}.reference-item[data-v-1072e1dc]{display:flex;align-items:center;gap:5px;padding:5px 10px;background:var(--ops-card-bg);border:1px solid var(--ops-border);border-radius:6px;font-size:12px;color:var(--ops-text-secondary);text-decoration:none;cursor:pointer;transition:all .2s}.reference-item[data-v-1072e1dc]:hover{background:var(--ops-bg-subtle);color:var(--ops-text)}.reference-item svg[data-v-1072e1dc]{flex-shrink:0;color:var(--ops-text-tertiary)}.ref-name[data-v-1072e1dc]{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.references-images[data-v-1072e1dc]{display:flex;flex-wrap:wrap;gap:8px}.reference-image[data-v-1072e1dc]{max-width:160px;max-height:120px;border-radius:8px;cursor:pointer;border:1px solid var(--ops-border);transition:transform .2s;object-fit:cover}.reference-image[data-v-1072e1dc]:hover{transform:scale(1.03)}.bubble-ticket[data-v-1072e1dc]{margin-top:8px;padding:4px 8px;background:var(--ops-primary-subtle);color:var(--ops-primary);border-radius:4px;font-size:12px;font-weight:600}.bubble-followup[data-v-1072e1dc]{margin-top:10px}.followup-btn[data-v-1072e1dc]{width:100%;padding:8px 16px;background:var(--ops-primary);color:#fff;border:none;border-radius:6px;font-size:13px;font-weight:500;cursor:pointer;transition:opacity 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var(--ops-border);border-radius:8px;background:var(--ops-bg-subtle);color:var(--ops-text);font-size:13px;outline:none}.chat-text-input[data-v-17a60852]:focus{border-color:var(--ops-primary)}.chat-send[data-v-17a60852]{padding:8px 16px;border:none;border-radius:8px;background:var(--ops-primary);color:#fff;font-size:13px;cursor:pointer}.chat-send[data-v-17a60852]:disabled{opacity:.5;cursor:not-allowed}.ticket-list{display:flex;flex-direction:column;height:100%}.ticket-filters{display:flex;gap:6px;padding:10px 14px;border-bottom:1px solid var(--ops-border);flex-shrink:0}.filter-btn{padding:4px 12px;border:1px solid var(--ops-border);border-radius:14px;background:var(--ops-card-bg);color:var(--ops-text-secondary);font-size:12px;cursor:pointer;transition:all .15s}.filter-btn.active{background:var(--ops-primary);color:#fff;border-color:var(--ops-primary)}.ticket-items{flex:1;overflow-y:auto;padding:10px 14px;display:flex;flex-direction:column;gap:8px}.ticket-card{padding:10px 12px;border:1px 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tk-img-shimmer{to{background-position:-200% 0}}.img-loading-hint{display:flex;align-items:center;gap:8px;padding:6px 10px;border-radius:6px;background:var(--ops-primary-subtle);color:var(--ops-primary);font-size:12px}.img-hint-spinner{flex:0 0 12px;width:12px;height:12px;border:2px solid var(--ops-primary-subtle);border-top-color:var(--ops-primary);border-radius:50%;animation:spin .6s linear infinite}.ticket-empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:40px 20px;color:var(--ops-text-tertiary);font-size:13px}.empty-icon{font-size:28px}.ticket-loading{display:flex;justify-content:center;padding:40px 0}.chat-panel[data-v-acb9817a]{width:100%;height:100%;display:flex;flex-direction:column;background:var(--ops-card-bg);overflow:hidden}.chat-header[data-v-acb9817a]{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid 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